I am the face of digitalE and have the responsible for all IT issue, with over 20 years of customer focused technology experience, there isn't much I haven't seen. I attended to over 30 different and diverse businesses (including Gageroads Brewing, ABC Blinds and MGB Legal) providing all levels of IT requests. This included desktops, servers, networks and phone systems. Some of the duties involved for these companies include;
Desktop support, both onsite and remote access.
Server maintenance, upgrades and installations
Exchange email support
Design recommend and implementation
Cloud solutions including - data storage - offsite backups - email systems
VoIP Phone system, installations and billing
Office relocation and new office setups